Piab offers a warranty to distributors, integrators and users of Piab products worldwide as per the following definitions:
A five-year warranty is valid for vacuum pumps excluding accessories and controls.
A one-year warranty is valid for other products if the failure has occurred within specified lifetime in terms of duty cycles.
General warranty principles:
Piab guarantees against defects in the manufacture and materials by normal use in proper environment, when following the instructions for care, maintenance and control described in the appropriate Piab manual.
Piab replaces or repairs, free of charge, faulty products provided that these are returned to Piab, and found to be covered by the warranty.
It is at Piab's discretion whether a faulty product should be sent back to Piab for replacement or if the repair shall be made locally at Piab's expense.
This warranty does not include wear parts such as suction cups, filter elements, sealings, hoses, etc.
This warranty does not include subsequent damages caused by defective products.