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Privacy notice

This privacy notice covers all legal entities within the Piab Group and explains how we use the personal information we collect about you when using our website, when you are applying for a job, or when you are an employee within Piab Group.

What information do we collect about you?

We collect information about you when you register with us, place an order for products or services or provide shipping details. We also collect information when you voluntarily complete customer surveys, provide feedback or apply for a job. Website usage information is collected using cookies. We may also collect contact information on tradeshow visits.

How long do we store your personal information?

Normally we store business-to-business contacts (customers, distributors or other contact persons) 10 years after last contact or when the person wants to opt out. For applicants and employees, your personal data will be stored for a period of 2 years (Swedish discrimination act) or in some circumstances 7 years (bookkeeping) after last transaction.

Who has access to the information about you?

Only authorized Piab employees and distributors have access to personal information. Authorized IT-staff may audit and monitor equipment, systems, and network traffic for security, compliance, and maintenance purposes. For applicants and employees HR and authorized manager have access and can process personal data.

How will we use the information about you?

We use the information about you to process your order, manage your account and to email you information about other products and services we think may be of interest to you. We also use information collected from the website to personalise your repeat visits to our website and pass on your personal information to our group of companies so that they may offer you their products and services. Piab Group will only share your information for marketing purposes within the Piab Group and our distributors.

For applicants and employees, information we hold includes your application form and references, your contract of employment and any amendments to it;
correspondence with or about you, for example letters to you about a pay rise or, at your request, a letter to your mortgage company confirming your salary; information needed for payroll, benefits and expenses purposes; contact and emergency contact details; records of holiday, sickness and other absence; information needed tor equal opportunities monitoring policy; and records relating to your career history, such as training records, appraisals, other performance measures and, where appropriate, disciplinary and grievance records.

Transfer of personal data to third countries

In some situations, Piab and/or a subsidiary may transfer personal data to countries outside of the EU/EES. In these situations, Piab and/or the subsidiary will take the necessary measures to protect your personal data in accordance with applicable requirements, tor example, by requiring the receiving party to protect your personal data in accordance with applicable data protection regulation.
Specifically, customer (B2B) data is collected and stored in the central IT system Salesforce. Database is situated in USA (Dallas and Phoenix). For employees, We have in place safeguards including an IT-security policy and HR records storage instruction to ensure the security of your data.


We would like to send you information about products and services of ours and other companies in our group which may be of interest to you based on legitimate interest. If you do not wish to receive marketing information or material, you may opt out whenever you want to. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of the Piab Group. If you no longer wish to be contacted for marketing purposes, please contact

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all your personal information, please email or write to us at the address below. For your security and privacy, we must make sure who is asking and where to send the information by asking for credentials. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. You have the right to request, at any time, to have all your information deleted from our records. To request to have your information deleted, contact


When you visit our website, we may send "cookies" to your computer. A cookie is a small text file or piece of data that a website that you visit can place or save onto your computer. Cookies do not themselves contain any personally identifiable information. However, if you provide such personally identifiable information to us (such as by registering for an Internet related service or password provided by us), such information may be linked to the data stored in the cookie. There are two types of cookies. The first type saves a file for a longer period onto your computer, and it can remain on your computer after you shut it off. Such cookie could, for example, be used to tell a visitor what information on the website has been updated since his or her last visit to that website. The second type of cookie is called "session cookie". While you are visiting a website, session cookies are temporarily stored in your computer's memory. This could be done, for example, to keep track of what language you have chosen at the website. Session cookies are not stored for a long period of time on your computer since they disappear when you close your web browser.

We may use third parties to assist us in collecting or processing information obtained through cookies.

We may use cookies for several reasons, such as:

  • to compile anonymous statistics related to patterns and trends of browsing;
  • to analyse sales data;
  • to conduct marketing research;
  • to user adapt website content or functions;
  • to aid or track site visits of users, of certain Internet-based services;
  • to enable users with passwords to re-enter certain web pages without having to re-type previously typed information.

Your choices regarding cookies

  • If you have not given your consent to the use of cookies, no cookies will be placed on your device
  • If you would like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser
  • Please note that if you delete cookies or refuse to accept them, you might not be able to use all the features we offer, you may not be able to store your preferences, and some of our pages might not display properly

Other websites

Our website contains links to other websites. This privacy policy only applies to the website within Piab Group. When following links to other websites, you should read their privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on February 18, 2021.

How to contact us?

Please contact us if you have any question s about our privacy policy or information we hold about you in Piab Group:

Email to


Piab AB
Privacy Officer
Box 4501
SE-183 04 Täby
Phone: +46 8 630 25 00

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