Product Security at Piab
The security of our products and systems is a priority for Piab.
Piab's Product Security Incident Response Team (PSIRT) is the central point for managing reports of cybersecurity vulnerabilities that may affect our products, software, or connected solutions.
Our team coordinates the analysis, assessment and, where necessary, the remediation actions and related communication.
Reporting a vulnerability or security incident
If you believe you have identified a vulnerability, abnormal behavior, or a security incident involving a Piab product, we encourage you to contact us.
Where possible, please include the following information:
- Affected product or product line
- Product reference / version
- Description of the observed issue
- Potential impact identified
- Steps to reproduce (if available)
- Your contact details
How reports are handled
Every report received is reviewed by the PIAB PSIRT through a structured process:
1. Receipt and acknowledgment of the report
2. Technical analysis and risk assessment
3. Internal investigation and validation
4. Definition of corrective actions or mitigation measures, where applicable
5. Communication of relevant information to the parties concerned
All information submitted is treated confidentially.
Security Advisories
Where necessary, Piab will publish Security Advisories to inform affected customers of validated vulnerabilities, their potential impact, and the associated recommendations.
This section is currently being set up.
PSIRT Contact
Piab Vaccum Automation (VA) Product Security Incident Response Team:
Language: English
Communication: Secure channels preferred where appropriate.
Responsible disclosure
Piab supports the responsible disclosure of security vulnerabilities.
We thank the researchers, partners, and customers who contribute to the continuous improvement of our product security.